FAQs

If I can’t download a research paper, how can I request it?

Write to us at the corporate mailbox CAIE-Soluciones@banrep.gov.co requesting the service, or contact us at the phone numbers 3430836, 3430875. You can also visit us on Wednesdays from 8:00 am – 12:00 m and 1:30 – 4:00 pm at the CAIE facilities.

How long does it take to receive a document I couldn’t download?

We have a processing time of up to 3 business days.

How can I request a bibliography for my research project?

This service can be requested by employees of the Banco de la República. To do so, write to us at the corporate mailbox CAIE-Soluciones@banrep.gov.co requesting the service, or contact us at the phone numbers 3430836, 3430875. You can also visit us on Wednesdays from 8:00 am – 12:00 m and 1:30 – 4:00 pm at the CAIE facilities.